Prabowo BA, Hindasyah A, Khalid Rivai A. SENTIMENT ANALYSIS OF PLN MOBILE APPLICATION SERVICES USING NAIVE BAYES, SUPPORT VECTOR MACHINE (SVM) AND DECISION TREE METHODS. J. Ris. Inform. [Internet]. 2025 Jun. 12 [cited 2026 Feb. 17];7(3):236-43. Available from: https://backup-jri.intipublisher.com/index.php/jri/article/view/378